Reviews
Neharika Rai
25 April 2024
7 days ago
This is about flat 2 ( SA14JR) Very poor service. They take big amount of deposit so that in the end they will claim saying silly reasons. The house will not be...
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Rahul P
21 March 2024
a month ago
One of the good agency in swansea
Em Ogbodo
22 October 2023
6 months ago
salvador joy
02 September 2023
8 months ago
Very excellent agency. Professional and wonderful customer service. Mai is also an excellent staff who ensures clients are satisfied. I definitely recommend Let...
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Bonan Wang
07 August 2023
9 months ago
Mei has been most efficient and professional, she and Simona are easily the friendliest people we met in Swansea. They help us finding our accommodation for the...
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唐曼玉
07 August 2023
9 months ago
Comfortable environment, very good
Hong Nguyen
05 August 2023
9 months ago
Enjoyed our stay, excellent host: great communicator, comfortable bed, cosy environment and great location, near beaches and shops. Will consider coming back ag...
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Kayee Tsang
04 August 2023
9 months ago
又綾陳
04 August 2023
9 months ago
❤️❤️❤️❤️
Karina
04 August 2023
9 months ago
Just booked a flat with Letting Stars. I’m extremely happy with the service, they had quick response times. Can’t wait to move in!
Michael Tang
04 August 2023
9 months ago
Excellent agency, they helped with all my needs! 10/10
Jessica Wang
03 August 2023
9 months ago
It's definitely a great experience to get along with Letting Stars. They have professional service and easy rental procedure which save me a lot of time. I real...
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Michael Wang
03 August 2023
9 months ago
Andy He
03 August 2023
9 months ago
非常满意的服务
Johnny Wang
03 August 2023
9 months ago
wei Cheng
03 August 2023
9 months ago
I have used letting star to buy and subsequently rent a property in the area and they have been always eminently professional in all aspects of their business.
...
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Shi Shi Liu
03 August 2023
9 months ago
Letting Stars is a great agent for student and for landlord. Definitely FIVE stars!!! I was a tenant of Letting Stars in 2019, and May helped me a lot. Definite...
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CathyXD
03 August 2023
9 months ago
吴章琴
03 August 2023
9 months ago
👍👍👍
shuchenc
03 August 2023
9 months ago
Great experience! nice household, definitely will come to stay again!!
Guangshun Li
03 August 2023
9 months ago
Very helpful agent!
Very good job!
Linwei PAN
03 August 2023
9 months ago
The location is very good, and the house is fully in line with the description. A Mei was very enthusiastic and provided a lot of help in time. This is a great ...
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Kinga Stalanowska
03 August 2023
9 months ago
Great service. Mei helped me to find a nice flat, good location with good price.
XUAN JI
03 August 2023
9 months ago
Great service. The owner helped me to find a nice flat, good location with reasonable price.
羽ABT
03 August 2023
9 months ago
Yucheng Liu
03 August 2023
9 months ago
good
Garry Sweetman
03 August 2023
9 months ago
Sara Abdallah
02 August 2023
9 months ago
My parents stayed here and absolutely loved it! It was super clean, easy to find, centrally located and the host was extremely friendly. Would definitely recomm...
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David Ntino
02 August 2023
9 months ago
I would recommend letting stars to anyone. Their service isn’t poor and not so excellent either.
matei stan
02 August 2023
9 months ago
I am extremely happy with letting stars. Throughout the past five years, their team made me feel like accomodation is not something I need to worry about. When ...
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Nisarg Pathak
01 August 2023
9 months ago
I have lived at one of the properties for nearly 4 years. The staff at the agency have always been supportive and quick to respond to any query or assistance th...
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Qasim Abiodun
01 August 2023
9 months ago
Freddy Hung
01 August 2023
9 months ago
Mei was the agent of Letting Stars who found us the flat for rent in Swansea city center. The location was so convenient that every day-to-day necessity was wit...
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TeA Ng TH
01 August 2023
9 months ago
Agent (Mei) is genuine, friendly and very helpful. The selected properties viewed have great period character, located at convenient spots, and thoughtful inte...
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Christiana Nwaokolo
31 July 2023
9 months ago
They have been a life saver for me..
They have been so far generally kind and awesome.
Keep up the good work..
Dalia Nassr
31 July 2023
9 months ago
Very unprofessional and dishonest. Went to view a supposedly 2 bedroom house to find out it's actually a one bedroom.
Worst agency ever. Wish I could give zero ...
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Sarika Mohan
31 July 2023
9 months ago
They are not very responsible in their advertising, when we went for a viewing for a two bedroom house, there was just a single bedroom, and when we asked them,...
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dalia nassr
24 July 2023
9 months ago
My friends and I arranged a viewing and confirmed it a day before (twice) with Simona. We showed up and waited for 30 minutes but the agent didn’t show up. We c...
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Conor McDaniel
13 June 2023
a year ago
Very fine letting agent, an absolute joy and pleasure to work with. I've been scammed and let down by landlords and agents many times before, so dealing with th...
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mariam younis
14 February 2023
a year ago
J
25 January 2023
a year ago
the only reason I'm giving this company 1 star is the lovely estate agent Mrs Mei she had fantastic social skills. However the agency itself is a joke run by in...
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Adeep Augustine
04 September 2022
2 years ago
sumit dagar
01 September 2022
2 years ago
It was a great and beautiful experience with letting stars
Tara Gardener
17 August 2022
2 years ago
I can’t recommend this agency enough! As a first time renter I had so many questions to make sure I was doing everything right. Simona was always able to help a...
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Daniela Reháková
22 July 2022
2 years ago
I have stayed in their property for 2 years and they were always very helpful and nice. I highly recommend this agency.
Gheorghe Tiltu
03 July 2022
2 years ago
Amazing agency with nice staff, very responsive, quickly fix any problems if they occur.
Strongly recommend
simrat kathuria
09 August 2021
3 years ago
I have been staying in one of their properties since 5 months, and they were always supportive and very quick in servicing whenever any required. Specially Mei ...
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esther akingbehin
28 June 2021
3 years ago
Bad service! They won’t even pick up calls. So rubbish
Toyo BaeBi
28 June 2021
3 years ago
E A
28 June 2021
3 years ago
Worst agency and property. The house was mouldy and boiler won’t work most days. Had to get in touch when things need repair! Didn’t even have heating through o...
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Edwin
29 May 2021
3 years ago
Great service, staff are helpful and responsive, smooth renting process, good property condition and ample choices. Will definitely recommend their service.
kewei zhu
29 May 2021
3 years ago
Very reliable agency and friendly stuff are impressive. My rent becomes easy with their help and the process is enjoyable.
Usha Sagar Pattapu
27 May 2021
3 years ago
A great service with good properties available. Have been using their services for long and it's never disappointing. They have good number of properties availa...
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CHENZHE WEI
24 May 2021
3 years ago
Amazing service, quick and easy to deal with.
sariga k
04 May 2021
3 years ago
Best agent
Yosief Araya
04 May 2021
3 years ago
They really want to help when there are some issues with the house.On top of that, the price of the rent is cheaper when compared to other agencies. I am happy ...
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Kuen Hau Ng
04 May 2021
3 years ago
Gray Sanders
21 September 2020
4 years ago
Very happy with my stay!
House was clean and tidy, well furnished, and good amenities. Agency very good in responding to emails and overall very attentive to t...
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Roney Edward
25 July 2020
4 years ago
Letting’s stars does not deserve a 4.6 stars review . The Agency is nor reliable, and they lying way too much. Before taking a property or a student flat make s...
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Hsiangju Chen
31 January 2020
4 years ago
Thank you for helping me to arrange accommodation while my stay in Swansea ! The flat was so cosy and at a convenient location . I will definitely recommend t...
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Shiyu Liu
22 January 2020
4 years ago
Amina Mouhamed
04 July 2019
5 years ago
Good experience over all. Super easy paper work and fast accomodation. The price was good for a student. They were always helpful and polite when I encountered ...
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Ronald
09 April 2019
5 years ago
Mei and Simona were great during the time I used their service. Whenever a situation arose they would do their best to help. I was glad to have their support du...
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Manesh Halai
02 October 2018
6 years ago
Excellent letting agents, quick to deal with issues and understanding for any problems you may have. 10/10 would let from them again.
Nie Yang
16 September 2018
6 years ago
Mis Mei is very enthusiastic. She can recommend a lot of good houses to you. You can find a room and rant it from letting star. She is also very good and active...
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谢竞之
09 September 2018
6 years ago
老板人很热情，做事认真负责，耐心的替人解决问题，点赞👍
Leah Elizabeth
10 August 2018
6 years ago
If you are looking for a student rental DO NOT rent a 2 bed property at Bryn Road! The landlord is absolutely vile and he will say he will do work on the proper...
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LIN YAO
27 July 2018
6 years ago
Nice and helpful agent. The house is nice with good location and affordable price.
Jennifer Sun
06 July 2018
6 years ago
Anthony Lai
02 July 2018
6 years ago
I have dealt with Letting Stars Ltd in Swansea for the past few years and during that time I have found them to be professional & trustworthy.
They are prompt ...
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푸른나무
02 July 2018
6 years ago
I am very thankful to this agency. and All workers are very sweet and kind.
I rent a lovely house with its fast and useful help.
Even the administration fees a...
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S.K. Sze
01 July 2018
6 years ago
Very helpful and very nice ;)
Connie Eng
30 June 2018
6 years ago
I used Letting Star a few times. All my houses were let within a month. All tenants are 5 stars too. Highly recommend
Simona Iacob
30 June 2018
6 years ago
The only letting agents I know that act in tenant’s best interests. They have no ‘hidden fees’, admin fees are very affordable for students and the application ...
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DY
30 June 2018
6 years ago
I have looked after letting stars last two years. I am happy to have a nice agent, and have a great memory for my living. Thanks!
seraph when
29 June 2018
6 years ago
Chunxu Li
29 June 2018
6 years ago
Just want to say letting star is a great agent for student and for landlord. I was the tennant of letting stars, and May always gave us help about everything. F...
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Flora Yan
28 June 2018
6 years ago
The best letting agant I've ever met! I came to Swansea as a international student who knew nothing about Swansea and needed a room. I called to Letting Stars' ...
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Mark Li
28 June 2018
6 years ago
My first house was let by Letting Star in Swansea. The house was so nice and she helped me a lot. Really nice experience and would let from them again if I back...
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邹佳
28 June 2018
6 years ago
The Agent is really nice and helpful!!! Super kind!
Leyan Lu
28 June 2018
6 years ago
The letting stars gave me a very good renting experience, the price is reasonable and the house is clean. The people in letting stars are very nice.
杨娜
28 June 2018
6 years ago
超喜欢letting star，租房子我都在这里租的，玫阿姨人超级热情，超级好，一直有帮忙，有任何事都帮助我们
Rita Wu
28 June 2018
6 years ago
Very happy with their service. flat is clean and in very good condition. Speedy viewing process, reasonable monthly rent. no matter the problems, i can just tex...
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何强
28 June 2018
6 years ago
服务周到 非诚热心 真的是一个值得推见的好房屋中介
李馨荷
28 June 2018
6 years ago
I have lived there for a year. During this time, landlord always fixed any furniture we broke or the water heater without charging any extra fees. Moreover, the...
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Bowei Chen
28 June 2018
6 years ago
I was more than happy with Letting Stars from one year before. Now I am about to leave Swansea so I would like to leave a review for other people. The staff was...
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Jon Leonhardt
28 June 2018
6 years ago
They helped me to find the house when I first came to Swansea, trying to figure out a new city is quite daunting. Their professional service helps me finding my...
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Jiang Ricardo
28 June 2018
6 years ago
Real nice and helpful staffs. Me and my girlfriend rented 4 flats from them in 2years and it was happy experience. Always thought for the clients. And with reas...
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袁七七
28 June 2018
6 years ago
zhixuan zhu
28 June 2018
6 years ago
really great rent agency, really nice landlord. Didn’t charge any extra fees until tenet move out. The landlord have returned a full reposit.
Fe W
27 June 2018
6 years ago
Unbelievably unprofessional, never dealt with anything like it in my life - the fact that the only positive reviews are from STAFF MEMBERS and the replies to co...
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Lenord Leo
22 June 2018
6 years ago
Paul Stacey
07 January 2018
6 years ago
If I could give them 0 stars I would, letting stars are the most Incompetent letting agency I have dealt with.
Over 2 weeks I arranged several times to view a p...
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Yushan Li
11 July 2017
7 years ago